Tuesday, July 29, 2014

Nagoya Police Use Praise To Enforce Law




Aichi Prefecture is taking a unique approach to reducing the number of traffic accidents after having the worst rate in the country 11 years running.

The police in Naka Ward, Nagoya, rather than attempting to crack down on rule-breakers, are trying positive reinforcement on people who “do the right thing.”

“When people are praised, it puts them in a good mood. This in turn serves as motivation for them to continue that behavior, which will hopefully spread to the people around them,” an officer at Naka Police Station said.

“Thank you for putting on your helmet. You are a role model to others,” Assistant Police Inspector Seiji Kondo said through his megaphone to a man on a bicycle near Nayabashi Bridge in Naka Ward on July 17.

A while later, a child crossed the street with his hand raised high in the air, and another police officer came up quickly and gave him a card that says “Good job!”

The lad didn’t seem to understand what the card was for, but knew that it was meant as praise and smiled broadly.

The Aichi Prefectural Police adopted this approach in June. Since many people pass through Naka Ward, there is a high rate of accidents involving bicycles and pedestrians.

“We decided to stop telling them what not to do. We believe we can raise people’s awareness for traffic safety by complimenting them on their good behavior instead,” said Hirokazu Nonogawa, chief inspector of the traffic department.

The same method was used in June last year in the Shibuya district in Tokyo during Japan’s qualifying matches for the FIFA World Cup.

The scramble intersection near the statue of Hachiko is a popular location for viewing the matches. Last year the National Police Agency set up a “DJ Police” booth, using humor and pleasant comments to successfully guide foot traffic through the neighborhood.

The Aichi Prefectural Police took a lesson from that operation.

Officers in the community affairs department and the traffic department carry cards to pass out to anyone they see displaying model behavior.  They have distributed more than 100 in the last month alone. 

If the recipient is an elementary or junior high school student, the police will ask for their name and school, then later notify the school of their student’s excellent behavior.

Heiwa Elementary School in Naka Ward has taken to announcing the names of students who have received cards during assemblies.

“Praising a student in front of others will help raise their awareness for safety, and will motivate others to do the same, so it’s a positive influence,” said Vice Principal Takuya Yamanaka.

The Aichi Prefectural Police are also planning to get stores and businesses involved by giving discounts to customers who carry a good behavior card.

Chunichi

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